FAQ

We offer a wide variety of ceramic handicrafts, including Ceramic tableware (Dinner sets, plates, bowls, cups, mugs, Serving platters, saucers etc.), Ceramic decor ware ( Vases, Sculptures, candle holders, figurines, desk accessories, wall decors), Garden ware (planters, pots, saucers, Statues and other Ornaments).

Yes. Please contact us to discuss the specific item you're interested in and its availability for sampling.

Sample FAQs

• Are samples free?

Not quite! We offer refundable samples. You'll pay for the sample and shipping upfront, but if you place a larger order later (minimum 100 pieces), we'll refund you the full cost of both the sample and its shipping.

• How will I receive my sample refund?

The sample and shipping cost refund will be processed through your original payment method, once your qualifying order has been confirmed and shipped out.

• Top Quality & Artisanship: We source from skilled Indian artisans, using traditional techniques and high-quality materials.

• Wide Variety: We offer a diverse selection of ceramic products to suit various needs and styles.

• Competitive Prices: Get the most value for your money with our great pricing.

• Customization Options: We can customize your orders based on your specific requirements such as design, color, and sets quantity. (MOQ may apply).

• Stress-Free Importing: We have experience handling international exports and ensuring smooth customs clearance.

• Safe & High-Quality Materials: Our ceramics prioritize food-safe materials and meet international safety standards.

• Specific Material Inquiries Welcome: Need details on a particular product? Just ask!

Yes, they are. That is why they can slightly differ in size, shape or color. The differences are the natural and expected effect of handmade products.

Absolutely! Ceraceas is dedicated solely to exporting high-quality Indian ceramic handicrafts to the international market.

• Browse Our Website : Explore our curated selection of ceramic handicrafts, view detailed product descriptions, and submit orders directly through our secure online platform.

• Contact Us: You can reach out to our friendly team directly. Just contact us by email or phone, social media and we'll be happy to discuss your requirements, provide quotes, and guide you through the ordering process.

If you order well in advance, we might offer extra savings or special deals. So, if you know when you'll need your order, let us know early, and we can see if any early order discounts apply! "We're always happy to discuss your requirements and find a solution that works for your budget."

Our turnaround time depends on the order quantity and product complexity. We will provide an estimated timeline during the quotation process. Please feel free to contact us.

For transparency, our website displays prices as EXW, which refers to the cost of the goods at warehouse. This ensures you understand the base price. To receive a final quote including shipping fees (FOB or other options) and any potential export charges, please contact us.